The Ellie Goulding song resonated with me last month, when a car crashed into the back of mine as I stopped for a woman at a zebra crossing🤦🏻♀️.
I got whiplash and my car got sent to the garage. Though a real pain in the neck (pun intended), the incident was humbling as it made me think of the much worse things people endure from other people’s negligence.
It completely overturned the new year start I planned😒. All the paperwork, phone calls and Drs appointments meant that work took a back seat.
Fortunately, I was able to do all the essential business tasks, making sure clients and VAs are happy✅. But things like getting to grips with my exciting new Dubsado system and social media were left.
My VA Joanna and I plan content 1 week in advance, as that means it’s fresher and less churned out as it may be trying to plan 1 month prior.
We missed being able to plan the second half of this month because I had to prioritise essential tasks, and our system is that Joanna drafts everything, I sign it off and she schedules it. But that’s fine. Social media is the cherry🍒 on the top for us as we get most clients from word of mouth anyway.
Also having my other 2 VAs really helped with keeping service at the same levels, whilst I was dealing with the unplanned incident. We already have processes in place, and all instructions for jobs in documents if needed. So my internal virtual assistant team knew what was required of them and didn't need any input from me for them to manage the areas of supporting the company that they are responsible for. Knowing that I also had them to lean on if I needed to send them the odd extra task I couldn't manage was comforting, as I knew I had someone I trust when I really needed it.
Anyway we are back now, with more experience in dealing with the unexpected! One good thing to come out of this, is I have gone back to a stand up desk🧍🏻♀️
How is 2023 for you so far?
