Behind the Scenes: A Day in the Life of an Eden Assistant

At Eden Assistants we pride ourselves on being more than just task-doers. We are a team of real people who care deeply about supporting our clients and helping them succeed. To give you a glimpse behind the curtain, we thought we would share a typical day in the life of one of our team members. Meet Susie, our Operations Manager, who not only oversees client care and workflows but also juggles a lively home life.

Operations Manager - Susie

Morning Routine with Wally and the Rabbits

Susie starts her day early with a morning walk with Wally, her energetic border collie. After some fresh air she feeds the menagerie at home, which includes Reggie, Georgie and Willow, three much-loved, house-trained rabbits. Depending on the day, she either heads to the gym for a strength session or to ballet class for a little movement and creativity before settling into her workday.

Planning the Day with Motion AI

Once home, Susie uses Motion AI to map out her priorities. This tool helps her plan and schedule tasks with precision, ensuring every client gets timely, proactive support. As the Operations Manager at Eden Assistants, Susie oversees not just her own workload but also helps coordinate across our team of UK virtual assistants to make sure everything runs smoothly.

Supporting Clients with Care and Efficiency

The first stop is email. Susie checks inboxes for multiple clients, dealing with anything urgent straight away, whether that is rescheduling a meeting, chasing up a fee note for a barrister, or answering a client query for an SME. Once the urgent items are handled, she dives into her task list, carrying out a mix of diary management, document preparation, research and tech support.

It is here that the value of our virtual PA services really comes to life. By handling time-consuming admin and background tasks, Susie ensures clients can focus on what they do best, confident that the details are being looked after.

Breaking Up the Day

Lunchtime means another walk with Wally, giving both of them a chance to stretch their legs and reset. Back at her desk, Susie spends the afternoon tackling ongoing projects, supporting our clients with everything from calendar organisation to social media scheduling.

Evenings for Relaxation

At the end of the working day Susie takes Wally out for an evening walk before feeding both him and the rabbits. Evenings are for winding down, whether that means a trip to the cinema, a night at the theatre or simply relaxing at home with a good show.

The Human Side of Eden Assistants

Sharing Susie’s routine shows that behind Eden Assistants and our reputation as a trusted virtual agency UK there are real people who care deeply about their work and their clients. We balance our own busy lives with supporting business owners, barristers and entrepreneurs, bringing dedication, warmth and efficiency to everything we do.

So when you choose to hire a virtual PA from Eden Assistants, you are not just getting professional support, you are gaining a committed partner who values your success as much as their own.

Talk to us about how we can support you and your business - Book a call with us!